I've been chasing a non-working game for a few months now, watching others with the same problem give up. EA support is that worst sort, completely impotent and running you round in circles until you give up and go away, and doesn't reflect well on the Microsoft customers who paid their money. I certainly wouldn't be writing EA any cheques in their position, given they are not delivering the service to an acceptable standard, and possibly worth even demanding compensation. Yes, it reflects badly on Microsoft and their brand. I think it is going to be a long time before 'advanced' features like uninstalling, offline mode, or remembering your login credentials are available. It has been 6 months and the EA Desktop (beta) app still has trouble just installing games. Requesting is fine, but please be polite and don't beg. #8 No Selling or Trading - There are other better places for this and having these posts here can lead to unintended consequences. #7 Giveaways - To giveaway a code, hide a letter or number to prevent bots claiming the code. #6 No Rants - Please refrain from posting rants (these are not productive) or accusations of scams (these are unproven). Instructional videos of your own are allowed.

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